Pickpaypark guarantees that your reserved parking space will be available on arrival or you will receive a full refund.
We guarantee all drivers the following:
Should a dispute arise, PickPayPark will mediate to try and successfully resolve the situation.
To enable us to do this effectively it is very important that you communicate using the PickPayPark messaging system so we can view your complete correspondence history. The Driver Protection guarantee may not be valid if it is clear that communication has ocurred outside of the website.
Reasons for disputing the booking include but are not limited to:
If you are unhappy with the parking space provided then you need to submit a dispute within 12 hours after booking starts. After this time, your payment is passed on to the property owner and we will no longer be able to assist you.
A few of our terms:
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